Privacy Policy

Last updated: August 2026

feral-star is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect personal information that you voluntarily provide to us when you express interest in obtaining information about us or our services, when you participate in activities on our website, or otherwise when you contact us.

The personal information we collect may include:

• Name and contact details (email address)
• Booking preferences and travel requirements
• Photography experience level
• Communication records between you and our team

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to enquiries and provide requested services
• To process bookings and manage your participation in our routes
• To send administrative information regarding our services
• To improve our website and services
• To comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described below:

• Service providers who assist in our operations (accommodation providers, transport services)
• Legal compliance when required by law or to protect our rights
• Business transfers in the event of merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organisational security measures to protect your personal information. However, no electronic transmission over the internet can be guaranteed to be completely secure, and we cannot ensure or warrant the absolute security of information transmitted to us.

Data Retention

We retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymise it.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to object to processing of your information
• The right to data portability

To exercise any of these rights, please contact us using the details provided below.

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about how we use cookies, please refer to our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

feral-star
42 Ocean View Drive
Sea Point, Cape Town
South Africa, 8005
Email: [email protected]